It’s a fact — consistent and effective communication turns business strategy into business success. Effective communication is what makes a business successful by conveying the right message to the right people in the right way at the right time!
Mult-T-tech brings you the perfect solution for your unique business needs. Our ‘mult-T-ple’ and effective communication tools will help you drive the customers’ attention and, thus, generate more revenue.
Providing customized communication strategies for clients managing financial, marketing, and regulatory challenges, we are serving as trusted advisors for over 25 years now.
Our Tailored Solutions for Your Business Needs
– Voice Over Internet Protocol (VoIP)
In today’s internet-driven society, VoIP can be a cost-effective solution for your business’ communication problems. VoIP allows traditional telephony services to function over computer networks, making calls directly from your computer.
With VoIP, you save a lot of money as it allows you to make long-distance and international calls at nominal prices. The best part? You do not need to remember the different codes to dial on your phone whenever you travel to a different place.
– Communication Platform as a Service (CPaaS)
You can build stronger connections with your customers through CPaaS. CPaaS is a back-end, cloud-based communication platform allowing developers to add communication features, such as voice, chatbot, text, and videos, to their applications.
CPaaS gives you multiple options to choose from, rather than a few off-the-shelf solutions, as per your brand’s message and customers’ needs. One of its front-end impacts is that it can also help your business make a global presence as language is not a limitation in this system.
– Contact Center as a Service (CCaaS)
CCaaS is a call center software that allows companies to enhance their customers’ experience. A CCaaS model is cost-effective, too, as it permits businesses to purchase only the technology they need.
On-premises vendors fall short of fulfilling their promises of satisfying the customers, and bad customer service can jeopardize the entire business. Therefore, customer-centric CCaaS is preferred over conventional call center services.
– Integrated SMS Marketing
Smartphones have become people’s constant companions in this digital world. They have also opened up myriad avenues for businesses to connect with their target audience. SMS is one of those zillion ways through which businesses connect to their customers.
We, at Mult-T-tech, can help you reach your device-toting customers by integrating SMS marketing with other efficient marketing tools. This will help you widen your potential customer base as text messages provide instant call-to-action, boosting the conversions.
– Integrated Email Marketing
We can help you integrate your email marketing campaigns with other powerful marketing tools to help you double your conversions. Integrated email marketing gives you an option to sync your online business with your email marketing. It saves you from the daunting task of manually building your mailing list.
This integration will also allow you to easily customize the email according to your customers’ needs. You can also engage with your target audience by sending them emails when their cart is empty or notifying them if their desired product is out of stock. This will help you stay in constant touch with your customers.
– Cloud-based Email Marketing and Security
With cloud-based email marketing, all your data is secure on remote servers. Only you can access it anywhere and on any device. It gives you the liberty to send more emails in less time; sending options are also flexible, allowing you to alter the emails as per your choice.
The benefits of cloud-based email marketing are innumerable. It helps you save and retrieve your data via cloud email archiving and amend your email list 24×7. It also saves you the costs of maintaining an in-house email infrastructure.
– Mobile integration
Seamless data exchange and optimized workflows are what make mobile integration popular in the business world. Mobile integration connects all your different apps and promotes the efficiency of business processes.
It transforms your simple smartphone into a unified communication device, making video conferencing, voice calling, messaging, and file sharing easy. You can also seamlessly switch between VoIP desk phone and soft-phone app on your smartphone without hanging up.
Our communication systems will help your home-based business too!
Home-based businesses might find communication an issue as all the work has to be taken care of from within the four walls of the home. But we, at Mult-T-tech, provide apt solutions to all the communication problems that your home-based business might be dealing with. Our robust and cost-effective systems will increase your business’ productivity, apart from giving it a professional appearance.
Communication Security and Compliance
Maintaining security and privacy is becoming a significant concern of businesses as data breaches become increasingly common. At Mult-T-tech, security is a paramount concern. We can help you create systems that will ensure your customers’ data security and, thus, keep costly data breaches at bay.
Mult-T-tech = One solution for countless problems
Our team of experienced and skilled IT professionals can tackle all the communication problems your business faces.
Systems Integration Services
By bringing together the disparate yet powerful products of technology, we help you soar high in the crowded marketplace. This integration will help your business function smoothly, reduce IT complexities and, eventually, maximize your ROI.
Small Business IT Support Services
Mult-T-tech specializes in scaling small businesses. Our affordable communication systems will help you engage in effective communication with your clients, bringing you closer to the anticipated results.
Network Security Consulting Services
We can create a cybersecurity plan for your business to save you from exorbitant data breaches. In addition to increasing your trustworthiness, this will also help you have a positive brand image in the marketplace.